When someone tells you that something is “out of the box”, what goes through your mind?
The reason I ask is that you may be surprised by what the term “out of the box” means to some people, especially in regards to software. Some companies argue that “out of the box” includes software that provides basic functionality when initially installed, but requires additional custom development before it would be considered usable in a working environment. After all, they argue, the software is partially usable - it can be installed on a computer and will start, it will show basic forms and menus. True, it doesn’t yet include all the functions you need, but that’s just a configuration issue, right? The software seller has promised to “configure” the software (for an additional cost over a period of months) to include the missing functions. So, why can’t they call their software “out of the box”?